MATC – Crisis Response: De-Escalation Techniques
De-Escalation skills and techniques are the cornerstone to crisis resolution and typically begin long before they are ever needed. Attendees in this course will be able to explain social, behavioral, legal, ethical, and tactical considerations that are intended to de-escalate a situation or prevent escalation into an undesirable confrontation. Additionally, they will be able to describe methods to solicit and obtain cooperation from a potentially uncooperative but non-threatening subject.
**CLASS IS RESTRICTED TO GOV’T/LE ATTENDEES ONLY**
40 in stock
** Please Note: All cancellations must be submitted in writing to firstname.lastname@example.org **
Attendee/Agency will receive a full refund on cancellations received in writing up to 14 days prior to the scheduled course. Refunds will be processed on the 30th of the month (or next business day).
Attendee/Agency canceling less than 14 days prior to the course will be responsible for 100% of registration fee. Silver State Consulting Group LLC will; however, provide the attendee/agency with an equal dollar amount credit for use in any future training course within a 1-year period.